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Customer Service Advisor

Location: North East

Salary: 18,400

Job Type: Permanent

Job ID: 169392

Are you passionate about delivering excellent customer service and have at least six months experience gained within retail, hospitality, leisure, or the contact centre industry?

Do you want to join a leading household brand that offers fantastic training and opportunities to get on in your career?

Whether you’re a student or young parent looking for a part-time role to fit around your studies or children, or you’re ready to launch your career in financial services, then we may have the perfect opportunity for you!

As a key part of the Tesco group, Tesco Bank help customers manage their money a little every day and are now looking for colleagues to join the team at Quorum Park, Newcastle.

As a Customer Service Advisor in the Credit Cards, Claims or General Insurance departments, you’ll receive inbound calls from customers, follow system and procedural processes, and use your own judgement to resolve queries. Your excellent rapport building, listening and empathy skills will help you to provide an outstanding customer experience.

Don’t worry if you’re not from a banking or insurance background, full training and ongoing coaching is provided to help you do your role.

All career choices are valued, and Tesco Bank will support you in shaping your future and make career choices that meet your own personal goals.

If this sounds like the next step for you then email your CV today and a member of the recruitment team will be in touch for a chat!

*Credit and DBS checks must be passed in order to be offered the role.