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Client Services Manager

Location: Newcastle

Salary: £20,000 - £25,000

Job Type: Permanent

Job ID: 169373

Are you a Client Services Manager looking for a new opportunity?

A Law Firm in Newcastle are looking for the right candidate to join their team on a full-time permanent basis.

This role is office-based in Newcastle upon Tyne.

As a Client Services Manager, you will support the partners and lawyers in the firm’s busy Commercial Team.

Excellent organisational and IT skills are required.

Responsibilities include:

  • Producing documents and complex document management to house style and quality standards

  • Efficient management of electronic and paper records

  • Updating contact records and responsibility for quality of data

  • Undertaking tasks under lawyer supervision, related to the delivery of legal services and client relationship management

  • Routine administrative tasks

  • Booking travel and accommodation

  • Dealing with incoming correspondence

  • Full compliance to open and closed files

  • Completing relevant finance forms and produce bills

  • Navigating websites including Companies House and PLC/ West Law

  • Supporting the BD team with updating the CRM


About you:

  • Legal Secretarial experience within a company commercial department

  • Excellent IT skills including advanced Microsoft Office knowledge

  • Ability to work under pressure

  • Excellent written and aural communication skills

  • Use of practice management and document management systems within a law firm

  • Previous experience of CRM systems


If you’re interested in this role, send across your CV and a member of our team will be in touch.