Salary: £25,000 - £28,000
Job Type: Permanent
Job ID: 169345
Do you want to work for one of the top Northern Law Firms?
Do you like working on Projects / Implementations and Troubleshooting?
Our client are looking to recruit an experienced IT Specialist with a strong technical background who is able to ensure excellent standards and customer service.
The role is office based in Jesmond but you may be required to travel to other offices in the North East.
This is an exciting role with lots of scope and variation.
Liaising with ITS providers and business software providers on behalf of the end user
Identification and implementation of solutions to meet business requirements
IT support and training
A minimum of 2 years’ experience in a similar role
Strong Windows desktop, Android and Apple mobile device troubleshooting
An understanding of basic network technologies
Experience with Office 365 including mobile device management and intune
Experience with Microsoft Dynamics CRM (or other CRM systems)
Experience resolving Microsoft Office application issues
Infrastructure management (understanding how an entire site fits together)
Hardware setup and installation
Assisting with identification and documentation of business needs
Assisting with identification and documentation of solutions
Assisting with implementation within time and financial budgets
Maintain adequate systems documentation
Assisting with IT road mapping and project planning
Assisting operations team with the identification of IT training needs
Assisting operations team with the development and implementation of programmes to address training needs
Development of course materials
If you’re an IT Specialist who enjoys providing solutions and training others, this is a fantastic opportunity.
If you’re interested in this role, send across your CV and a member of our team will be in touch.