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Resource Administrator

Location: Ashington

Salary: £9.53 per hour

Job Type: Temporary

Job ID: 169181

Applicants must have administration experience to apply and experience of Education Sector office based support and the use of Pro-Solution Software is highly desirable.

 

Input and maintain data within the course file, timetabling and registers modules on student records system (ProSolution), in an accurate and timely way to ensure a continual match between documentation and computerised records

Deal with day to day activities within Student Registry and Data relating to amendments to course file, timetables and registers.

Work closely with other College staff, including Student Services, Finance and Curriculum Teams to resolve queries relating to course data/fees/timetables, registers.

 

 

Liaise with tutors and college staff to ensure accurate information is provided and input onto the student records system (ProSolution),

Take part in the validation and audit checks of course and student related information, ensuring the accuracy and integrity of the data.

Provide a high-quality support service to both internal and external clients to meet agreed service standards.

Liaise with staff to address and resolve any course, timetable and/or register data queries.

Establish and maintain good relationships with College staff and students and ensure the smooth running of the enrolment processes, setting excellent customer service standards.

Assist with the development and implementation of appropriate procedures for collation and processing of course and student data.

Assisting with the production and updating of training materials for data processing.

Provide a high-quality support service to both internal and external clients to meet agreed service standards.

Maintain confidentiality and respond to requests for information from external agencies with due regard to College policy and the requirements of the General Data Protection Regulation (GDPR).