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Information Security and Compliance Manager

Location: Newcastle

Salary: £60,000 plus excellent benefits

Job Type: Permanent

Job ID: 168882

NRG are working with a national client headquartered in Newcastle who are looking to recruit an experienced Information Security and Compliance Manager.

You will be responsible for the following:

  • Define, Implement and Operate the Information Security Strategy for the client

  • Project Based Service Delivery

  • Workforce Planning

  • Ensure scheduled activity is delivered on time and to specification

  • Ensure new products and services are accepted into service with all compliance, documentation and governance measures in place.

  • Take part in project activity where your specialist skills are required.

  • Deliver Reactive Service Management

  • Ensure calls in the service desk queue do not breach Service Level Agreements (SLAs)

  • Ensure calls are resolved quickly, accurately and to the customer’s satisfaction

  • Manage the incident, change, risk and problem management elements of the service to ITIL Standard

  • Coordinate and Manage 3rd parties onsite as required.

  • Deliver Business-As-Usual (BAU) Service Management

Ideally you will be:

  • Experienced people and technical manager who understands the needs of the business, the forward-looking strategy and the underlying technology stack.

  • A good communicator, naturally curious with a keen eye for detail and strong documentation skills. An expert in sharing technical information.

  • Clear, logical thinker, good at articulating complex problems in wider business terms. Evidence driven approach to solving issues

  • Good technical supplier negotiation skills to ensure beneficial contract agreements.

  • Technical understanding of Telephony, Networks, Security, Routing and Communications protocols

  • Strong knowledge of security principles including but not limited to ISO27001

  • Strong knowledge of Microsoft Technology stack

  • Experience and understanding of the true cost of operating ICT platforms, and its impact on budget management. Experienced in managing Budget, Resources and Staff

  • Experienced in prioritising activities to support operational requirements


Salary: £60,000 plus excellent benefits