Salary: £20K - £28K DOE
Job Type: Permanent
Job ID: 168876
Our Newcastle based client have an opportunity to join them as Pensions Administrator.
Reporting into the Pensions Manager the purpose of the role will be to actively contribute to the effective overall management and day to day administration of the Company’s pension arrangements. The ideal candidate will be currently working within the pensions’ arena, be proactive, possess strong communication skills and have the capability to work on their own and as part of a team. The ability to show initiative and fit in with the dynamics of the department will be important.
Key Responsibilities & Accountabilities
Undertake administrative duties (experience of Microsoft Office software, in particular word and excel is essential) such as letter writing and updating spreadsheets
Updating member records within Profund (pensions database)
Calculating member benefits
Liaising with third party administrators Fidelity
Utilising Fidelity’s administration platform ‘PlanViewer’
Dealing with general correspondence
Dealing with member queries on the telephone helpline
Dealing with bulk annual mailings and exercises
Ad-hoc project-based tasks
Key Skills, Knowledge, Experience and Competencies: -
Excellent written, verbal and numerical skills. Ability to communicate often complex technical issues in clear and concise terms to non-pensions people
Excellent telephone manner
Good team player with proactive, flexible approach to work and a problem-solving attitude
Excellent organisation and multitasking skills with the ability to work under pressure
Achieving consistently high standards of productivity, accuracy, and presentation of work. Attention to detail and finishing are essential.