Complaints Advisor

Temporary Ongoing role

Fulltime hours - 37 hours per week!

Immediate start available

As a Complaints Advisor you will ensure all complaints are handled and resolved effectively, whilst delivering excellent service. You will proactively maintain a high level of organisation while working to tight timescales.

The Ideal Candidate:

• Highly organised and able to prioritise

• Excellent customer service skills 

• Good judgement and able to make good decisions in limited timescales

• Exceptional telephone manner

• Analytical, able to see the best way to prioritise

• Strong problem-solving abilities