Salary: £30,000 - £40,000 Per Annum Dependent On Experience
Job Type: Permanent
Job ID: 168361
My client is a Healthcare technology provider who is due to continued growth, are expanding their team and looking for a product implementation consultant to join their expert team in Newcastle.
Main Purpose of the Job :
To lead, coordinate and deliver successful implementation of the software services to new and existing clients, ensuring that clients’ needs and expectations are met.
Leading and coordinating successful projects to allow new and existing clients to roll out, and make the best use of the software products.
Monitoring customer usage and working with clients to maximise usage.
Gathering and advising on project-specific requirements, such as local configuration and localised information, and ensuring that these are effectively deployed.
Identifying and managing risks concerning implementation projects.
Representing the clients’ feedback and unmet requirements to the team, supporting the product team in the development of new features.
Working closely with the support team to organise, develop and coordinate structured communication, training and awareness events.
Maintaining an up to date knowledge and understanding of the functions of, and enhancements to, the product platform.
Managing your workload, and being accountable for your decisions.
Proven ability in managing a service-based project, ideally in an environment with multiple client roles.
Substantial relevant Product Implementation role with experience (5+ years).
Project or other applicable management experience, ideally gained in a product or service development environment, preferably in the public sector.
Working knowledge of the healthcare sector.
Proven analytical and problem-solving skills.
Excellent listening and communication skills, including presentation skills.
Proven ability to manage your workload, especially where there are conflicting priorities.
Able to work autonomously and as part of a team and able to use your own initiative.
The role will be based in Newcastle but will involve regular travel to clients in the UK on average 3 nights a week away from home. A full clean UK driving license is required. Expenses and mileage will be fully reimbursed. For the right candidate, partial home working may be considered.
To discuss, please contact Halah Al-Sagheer at NRG.
T: 0191 260 4464