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Bilingual Customer Support Agent

Location: Newcastle

Salary: £18,000

Job Type: Permanent

Job ID: 168295

Bilingual Customer Support Agent – Newcastle - £18,000 + Benefits

 

My client is looking to recruit a passionate and enthusiastic Contact Support Agents to handle inbound customer contact in English and one or more of the other following languages – German, French and Norwegian.

 

Working for an online Casino you will be responsible for handling all customer queries in a fast-paced environment across a number of channels.

 

Responsibilities:

  • Answering inbound customer contact providing a high level of service.

  • Resolving customer queries and issues, ensuring you provide fast and accurate responses.

  • Working towards and consistently achieving all targets and KPI’s

  • Working in a team-based environment

 

About you:

  • Previous experience in a customer service role, ideally working for an online casino.

  • Attention to detail.

  • Self-motivated and driven

  • Problem solving skills

  • Flexibility to work shifts – including evenings and weekends.

 

Interviews and your induction will be done virtually.

 

Salary: £16,000 - £18,000 DOE + Excellent Benefits

 

Please apply immediately via the link…