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CRO Consultant

Location: NORTH EAST

Salary:

Job Type: Permanent

Job ID: 168150

This is an exciting opportunity to join a thriving digital agency in a new role that you can really make a mark in.

Duties/Responsibilities

  • Work closely with Senior Technical & CRO Lead to create and develop a roadmap for on-site CRO testing.

  • Deliver the required conversion and sales growth across all devices.

  • Multivariate test all changes and schedule successful rollouts with developers.

  • Prioritise site improvements with help from Google Analytics / Hotjar to determine areas of improvement.

  • Develop a Test Plan for all core areas of the site eg. navigation, checkout, product pages.

  • Daily/Weekly reporting on ongoing test performances.

  • Collaborate with other teams to drive forward new service processes and features.

  • Competitor monitoring and benchmarking.

  • Responsible for building relationships with internal peers to share knowledge and ideas.

  • Act as a business expert on user experience with excellent knowledge of best practice.

  • Assisting senior management with guidance around strategic decisions that may impact the service going forwards.

  • Assisting the sales team with technical and strategic support in relation to prospective client accounts.

What we're looking for

Required:

  • B2C Ecommerce and/or Lead Generation knowledge

  • Creation of wireframes and conversion rate tests

  • Experience working effectively with external partners

  • Experience in using relevant Testing platforms

  • Strong focus on results and achieving targets

  • Track record of producing high quality, accurate work under pressure

  • Management of multi-category campaigns, preferably for an online retailer, across all consumer touchpoints.

  • Data-driven insights to target improvements to the user journey

  • Monitoring and benchmarking of competitor activity