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Implementation Support Engineer

Location: Newcastle

Salary: £250 per day

Job Type: Temporary

Job ID: 166956

We’re currently working with a leading manufacturer based just outside of Newcastle City Centre who is actively looking for an Implementation Support  to join on a 6 week contract. 

As an Implementation Support Engineer you will  work with the Resource Manager to support the implementation of a new workflow & asset management tools for their  internal design teams and drive efficiencies in the workflow.  


Your key responsibilities will include:


  • Manage the project

  • Robust mapping of the business process

  • Discuss pain points of the process with stakeholders

  • Set up of the platforms to ensure the tools deliver an efficient process

  • Support the data transition to the new systems as required

  • Develop and deliver a training programme for users of the system

  • Support the bedding-in process and act swiftly to do further optimisation

  • Work alongside the Platform Providers to ensure a good relationship and best-in-class implementation 

  • Document revised business processes and work with our ISO Manager to ensure all workflow documentation is up to date



Knowledge and Skills required:


  • A self-starter by nature 

  •  Good communicator that can build relationships remotely

  • Track record in delivering similar software implementation projects on time

  • Knowledge and experience of time and resource management

  • Pragmatic approach

For further information please contact Laura Cockburn direct on lauracockburn@nrgplc.com or 07866250458.

Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.