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IT Support

Location: NORTH EAST

Salary: Competitive rate

Job Type: Temporary

Job ID: 166812

NRG are currently working with global automotive company based in Sunderland who is actively looking for IT Support to join on a 6 month contract with the likelihood to get extended up to 12 months.

As an IT Support Analyst you will be providing technical support to customers and internal staff via telephone, email and remote support applications. You will maintain a high degree of customer service for all support queries and adhere to IT support policy and procedure.


Experience required:


  • Relevant 1st & 2nd Line Helpdesk support experience

  • Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 7/10)

  • Experience troubleshooting Microsoft Office (Word, Excel, Powerpoint)

  • Basic Understanding of PC hardware setup and configuration

  • Excellent telephone manner and face to face communication skills

  • Exposure to Cisco network infrastructure

  • Exposure to Citrix virtual desktop environment

Interpersonal skills:

  • Provide basic network support under the direction of the Operation team

  • Self-driven and highly motivated

  • A good technical understanding within a business environment


For further information please contact Laura Cockburn direct on lauracockburn@nrgplc.com or 07866250458.

Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.