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Account Manager

Location: Newcastle

Salary: £21,000 + OTE

Job Type: Permanent

Job ID: 166715

Role Purpose


The role will suit driven, tenacious individuals that possess a desire to exceed and thrives in a telesales environment. You will be accountable for ensuring you achieve personal sales targets on a monthly basis and need to be a strong team player and self-starter.


The company:


  • Fast-growing business with an exciting and vibrant atmosphere, where staff are encouraged to think for themselves and are rewarded for contributing to our success.

  • Fun and dynamic place to work, where colleagues support one another and where the next social event is always just round the corner.

  • Rated as one of the best small companies to work for and as one of the top companies with the fastest-growing international sales by the Sunday Times and making us a great place to build a career.


Key Responsibilities


  • Proactively following up all assigned serviced office opportunities for requirements resulting from incoming internet and telephone enquiries.

  • Responsible for hitting daily activity KPIs, including call and viewing targets.

  • Creation of reports and qualification of prospects to set up viewings for prospects and sell serviced offices and the concept to them

  • Responsibility for particular geographic areas and becoming an ‘expert’ in these areas and feeding back to the team on these markets

  • Develop relationships with the operators and keeping in touch to ensure updated deal reporting in place

  • Develop business in line with company objectives and monthly targets

  • Planning time effectively to prioritize development of target sales

  • Build a strong and accurate sales pipeline

  • Be accountable for weekly and monthly forecasting


Background and experience


  • We are looking for someone who has a proven track record of strong individual sales with passion for excellent customer service

  • Experience in managing and delivering KPIs in line with company objectives


Key Skills and Competencies


  • Thrives in a fast paced, competitive atmosphere

  • Strong individual with passion for selling and customer service

  • Proven sales background and evidence of business to business selling

  • Self-motivated and driven

  • Business focused

  • Questioning and challenging of what has come before

  • A can do mentality

  • Team player who is able to work on own initiative

  • Ability to work at all levels/communicate at all levels

  • Excellent negotiation skills and presentation skills


Measures of Success and Key Stakeholders


You will be accountable for achieving set monthly KPIs and targets outlined below:


  • Monthly deal target

  • Monthly net target

  • Monthly viewing targets


Internal Reports


  • Team leader

  • Operator Relationship Manager

  • Head of Broking

  • Broking team (online and Corporate)

  • Operator Relationship Team


Benefits Include:


  • Vitality private healthcare

  • 25 days holiday plus bank holidays