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Customer Account Manager

Location: Newcastle

Salary: Competitive

Job Type: Permanent

Job ID: 166685

NRG is currently recruiting for a Customer Account Manager to join our growing manufacturing client based just outside of Newcastle City Centre in a newly created position.

 

The role will provide the opportunity to work within a worldwide company that includes a competitive salary with excellent benefits.

 

Duties of the role include:-

  • Coordinating the whole customer service process from initial order through to delivery regarding existing clients

  • Managing a small and experienced customer service team

  • Interface between all functions within the organisation involved in the order fulfilment  and sales/operations planning

  • Ensure order accuracy, on-time processing and compliance with business practices

  • Managing budgets and developing departmental goals to support the overall business plan

To be considered you must:-

  • Have previous experience in a similar position within a manufacturing environment

  • Have excellent communication skills including building relationships with internal and external stakeholders

  • Experience using ERP systems preferably SAP would be advantageous

  • Have line management experience with the ability to motivate a team 

Please send CV’s through to charlottewarren@nrgplc.com

 

Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.