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Customer Service Advisor

Location: Durham

Salary: £9.47 per hour

Job Type: Temporary

Job ID: 166584

NRG is working with a prestigious client located on the outskirts of Durham City Centre. Our client are looking for temporary Customer Service Advisors to join them for initially around 3 months.


The role will involve working within the emergency team and will be helping customers with emergency problems. The role is full time for 37.5 hours per week. The successful candidate will need to be flexible over the following times: Monday-Friday 7am-8pm, and be able to commit to 3 in 9 Saturdays as well as one full Sunday.


Duties to include:

* Taking inbound calls

* Assisting the customers in the best way possible

* Following the case through to completion


Experience of working within a call centre is essential for this role.


If you have the skills needed for this role, please apply today.