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Customer Case Handler

Location: Durham

Salary: £9.20 per hour

Job Type: Temporary

Job ID: 166090

NRG is working with a prestigious client based on the outskirts of Durham City centre. Our client are looking for Customer Case Handlers to join them on a temporary basis - initially for around 3 months.


The suitable candidate will be logging emergency calls from customers, passing the information across to the relevant teams and departments, and following the problem through to completion with the customers.


The successful candidate will need to be flexible over a 7 day working week between 7am-8pm. You will receive your rota 9 weeks ahead so the shift patterns will always be transparent.


Previous call centre experience is essential for this role.


Please apply today if you are interested in the role.