Learning & Development

  • 19/05/16 Author Julie Mordue

NRG is proud to work in partnership with the Call Centre Management Association, CCMA to bring to you the Learning & Development Hub.

The Hub aims to encourage networking and the sharing of best practice ideas between L&D Practitioners and Training Managers from in the North East’s vibrant contact centre community.

The next L&D Hub will take place on Tuesday 5th July 2016 hosted by Barclaycard’s Centre of Excellence in Stockton on Tees. In addition to hearing about the coaching initiatives that Barclaycard’s L&D team have implemented throughout the UK we are also delighted to announce that we will be joined by the Inky Thinking team for a mini InkyJam™ session.

Further details on topic, agenda and speakers will be confirmed shortly.

Date: Tuesday 5th July 2016

Time: 10.00 – 1.00pm

Location: Barclaycard, Massey Road, Stockton on Tees, TS17 6EX

Cost: Complimentary

Secure your place – Places are limited for this event and we therefore need to restrict attendees to L&D Practitioners and Training Mangers working within the region’s contact centres. For further information please email juliemordue@nrgplc.com or call 0191 2604407/07595 204138.

NRG Learning and Development

NRG Learning and Development