Call VIP February – registration open

NRG’s prestigious contact centre event will take place this February. Run in conjunction with Geoban – part of the Santander Group, this seminar will take place on Thursday 5th February.

Our Call VIP events offer senior contact centre professionals the opportunity to connect, network and share best practice information with other industry professionals.  At NRG we are committed to an integrated approach to professional learning for all of our clients and extend this invitation to all contact centre professionals in the business community.

The topic for February’s Call VIP is sector benchmarking and Employee Engagement in the contact centre industry and its impact on customer service. Maggie Pavlou, HRD Parkdean and Louise Scanlan, CCMA, will be providing the review, which will be hosted at Geoban – part of the Santander Group, Quicksilver Way, Cobalt Business Park, Newcastle upon Tyne.

Date: Thursday 5th February

Time: 9am-11am

Location: Geoban – part of the Santander Group, Quicksilver Way, Cobalt Business Park, Newcastle upon Tyne NE27 OQQ

Speakers: Louise Scanlan, CCMA – Contact Centre Benchmarking and Gold Standard and Maggie Pavlou, HRD Parkdean

Cost: Complimentary


Secure your place If you would like any further information on the event or would like to reserve a place for you and your team please contact Julie Mordue via juliemordue@nrgplc.com or on 0191 260 4407.